WarningWarning
Our "Book Now" feature should not be used for life threatening conditions such as heart attack, severe injury, poisoning, chest pain, or stroke. If you are experiencing such conditions, STOP and CALL 911 IMMEDIATELY or visit your nearest Emergency Department.
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Dr. Alexandra Havlik is a great doctor. Super knowledgeable, professional and kind.
September 1, 2024
5
The doctor was very knowledgeable and quick. I waited 1:20 to be seen but know that is expected for walk-in emergency. Very clean. Staff very nice.
August 31, 2024
5
thank you
August 29, 2024
3
I had a 5 o'clock appointment and it took me two hours to get out of there. You need to improve on the time you take patients back. This is the second time I've been in there where it's taken me an hour and a half to two hours to get out of there. That's too long. And I know it's because of kids going back to school, but you need to have more staffing. Or if you have an appointment ahead of time, you should be able to get people back sooner.
August 27, 2024
5
As an out of town visitor, this center was a godsend to me. The physician stayed well after closing hours to tend to my injury. Everyone was helpful.
August 27, 2024
5
I was reluctant to visit the facility because I had heard negative reviews about the wait and the staff. My experience was very positive even though there was a bit of a wait. I was informed about the extent of the wait. It was not nearly as long as anticipated. I live down the street from a second location, but will return to this location in the future.
August 27, 2024
5
Well, I'd like to commend the lady at the front desk. I was waiting in line for the little kiosk for checking in, and she asked me if I've been here before. I told her no, but I had used WellStar before because of my insurance plan. And she thought about it for a second, and she told me to come over. She found me right away, still in the system, and I was able to get through check-in fairly quickly while someone else was still using the kiosk. So I commend her for that. She was very much on time. So you guys do a great job. Thank you.
August 25, 2024
5
The doctor was excellent, knowledgeable and caring.
August 24, 2024
5
The wait times between entering the patient room and being seen by the doctor were lengthy.
August 24, 2024
5
The physician was very patient and informative.
August 22, 2024
5
Dr Havlik is fantastic. She really listens to your symptoms and gives you the most directed course of action to get things better. Definitely give her two thumbs up.
August 21, 2024
5
Good service
August 18, 2024
5
I was immediately directed to follow up care.
August 18, 2024
5
Thank everyone
August 15, 2024
5
The front desk receptionist could be friendllier.The lady who checked me in was courteous and friendly. The other receptìonist had a don't bother me look on her face. So, I didn't bother her while she was at work. IMAGINE THAT!
August 15, 2024
5
They listened very well to my situation. They asked me questions about my condition and they took care of it.
August 15, 2024
5
I always receive excellent care whenever I visit this facility. I'm happy that imaging is done promptly when required,
August 14, 2024
5
Excellent care by everyone who assisted me. Thank you.
August 14, 2024
5
VERY,VERY VERY GOOD JOB. THANK YOU VERY MUCH
August 14, 2024
5
This staff in the position was very friendly and informative as are the process went from step to step. Whenever anything needed to be done they explained it to me so that I would be aware of what would happen next.
August 15, 2024
3
Longer wait time though with a planned appointment. Also after my recent visit I need to go again for urgent care as my daughter was not treated well at this location for the problem we visited
August 14, 2024
3
The wait was entirely too long-well over an hour
August 3, 2024
5
The staff were friendly and showed compassion. They took excellent care of me.
July 29, 2024
5
This was definitely one of the best experiences I've ever had in an Urgent Care clinic. The front desk attendants, the medical assistant, Hannah, and of course, Dr. Alexandra, were awesome. Friendly and kind, Dr. Alexandra was very personable and comfortable to talk with. I was given excellent care. The medical treatment was very effective and immediately addressed my issue. Upon entry, I was experiencing a lot of pain from an insect sting. I presented with a red, swollen and throbbing finger. After treament, as I was walking to my car, I noticed it had already improved. I've already highly recommended the clinic to my family and friends. I also really appreciated being able make an appointment.
July 27, 2024
5
Every time I had to utilize urgent care my experience has always been phenomenal from check-in to check-out. The facility is always clean. Unless closed this is the only urgent care facility I will go to and recommend to others in the area.
July 27, 2024
5
Dr Havlik was amazing. She listened to my concerns and was able to pinpoint the issue I was having. She was the only provider on the night I went and I was the second to last patient to be seen. Dr Havlik treated me as if I was her first appointment of the day. Was a great thing to see and experience.
July 27, 2024
5
Great!!!
July 27, 2024
4
I expected a presentation for my ears and it didn't get sent over to my Publix. Now I don't know how to get in touch with Dr. Havlik.
July 25, 2024
5
Felt safe and taken care of.
July 25, 2024
5
Dr Havlik was very professional and knowledgable. The clinic was very efficient.
July 25, 2024
5
Dr. Alexandra Havlik is a great doctor. Super knowledgeable, professional and kind.
September 1, 2024
5
The doctor was very knowledgeable and quick. I waited 1:20 to be seen but know that is expected for walk-in emergency. Very clean. Staff very nice.
August 31, 2024
5
thank you
August 29, 2024
5
As an out of town visitor, this center was a godsend to me. The physician stayed well after closing hours to tend to my injury. Everyone was helpful.
August 27, 2024
5
I was reluctant to visit the facility because I had heard negative reviews about the wait and the staff. My experience was very positive even though there was a bit of a wait. I was informed about the extent of the wait. It was not nearly as long as anticipated. I live down the street from a second location, but will return to this location in the future.
August 27, 2024
5
Well, I'd like to commend the lady at the front desk. I was waiting in line for the little kiosk for checking in, and she asked me if I've been here before. I told her no, but I had used WellStar before because of my insurance plan. And she thought about it for a second, and she told me to come over. She found me right away, still in the system, and I was able to get through check-in fairly quickly while someone else was still using the kiosk. So I commend her for that. She was very much on time. So you guys do a great job. Thank you.
August 25, 2024
5
The doctor was excellent, knowledgeable and caring.
August 24, 2024
5
The wait times between entering the patient room and being seen by the doctor were lengthy.
August 24, 2024
5
The physician was very patient and informative.
August 22, 2024
5
Dr Havlik is fantastic. She really listens to your symptoms and gives you the most directed course of action to get things better. Definitely give her two thumbs up.
August 21, 2024
5
Good service
August 18, 2024
5
I was immediately directed to follow up care.
August 18, 2024
5
Thank everyone
August 15, 2024
5
The front desk receptionist could be friendllier.The lady who checked me in was courteous and friendly. The other receptìonist had a don't bother me look on her face. So, I didn't bother her while she was at work. IMAGINE THAT!
August 15, 2024
5
They listened very well to my situation. They asked me questions about my condition and they took care of it.
August 15, 2024
5
I always receive excellent care whenever I visit this facility. I'm happy that imaging is done promptly when required,
August 14, 2024
5
Excellent care by everyone who assisted me. Thank you.
August 14, 2024
5
VERY,VERY VERY GOOD JOB. THANK YOU VERY MUCH
August 14, 2024
5
This staff in the position was very friendly and informative as are the process went from step to step. Whenever anything needed to be done they explained it to me so that I would be aware of what would happen next.
August 15, 2024
5
The staff were friendly and showed compassion. They took excellent care of me.
July 29, 2024
5
This was definitely one of the best experiences I've ever had in an Urgent Care clinic. The front desk attendants, the medical assistant, Hannah, and of course, Dr. Alexandra, were awesome. Friendly and kind, Dr. Alexandra was very personable and comfortable to talk with. I was given excellent care. The medical treatment was very effective and immediately addressed my issue. Upon entry, I was experiencing a lot of pain from an insect sting. I presented with a red, swollen and throbbing finger. After treament, as I was walking to my car, I noticed it had already improved. I've already highly recommended the clinic to my family and friends. I also really appreciated being able make an appointment.
July 27, 2024
5
Every time I had to utilize urgent care my experience has always been phenomenal from check-in to check-out. The facility is always clean. Unless closed this is the only urgent care facility I will go to and recommend to others in the area.
July 27, 2024
5
Dr Havlik was amazing. She listened to my concerns and was able to pinpoint the issue I was having. She was the only provider on the night I went and I was the second to last patient to be seen. Dr Havlik treated me as if I was her first appointment of the day. Was a great thing to see and experience.
July 27, 2024
5
Great!!!
July 27, 2024
5
Felt safe and taken care of.
July 25, 2024
5
Dr Havlik was very professional and knowledgable. The clinic was very efficient.
July 25, 2024
4
I expected a presentation for my ears and it didn't get sent over to my Publix. Now I don't know how to get in touch with Dr. Havlik.
July 25, 2024
3
I had a 5 o'clock appointment and it took me two hours to get out of there. You need to improve on the time you take patients back. This is the second time I've been in there where it's taken me an hour and a half to two hours to get out of there. That's too long. And I know it's because of kids going back to school, but you need to have more staffing. Or if you have an appointment ahead of time, you should be able to get people back sooner.
August 27, 2024
3
Longer wait time though with a planned appointment. Also after my recent visit I need to go again for urgent care as my daughter was not treated well at this location for the problem we visited
August 14, 2024
3
The wait was entirely too long-well over an hour
August 3, 2024
3
I had a 5 o'clock appointment and it took me two hours to get out of there. You need to improve on the time you take patients back. This is the second time I've been in there where it's taken me an hour and a half to two hours to get out of there. That's too long. And I know it's because of kids going back to school, but you need to have more staffing. Or if you have an appointment ahead of time, you should be able to get people back sooner.
August 27, 2024
3
Longer wait time though with a planned appointment. Also after my recent visit I need to go again for urgent care as my daughter was not treated well at this location for the problem we visited
August 14, 2024
3
The wait was entirely too long-well over an hour
August 3, 2024
4
I expected a presentation for my ears and it didn't get sent over to my Publix. Now I don't know how to get in touch with Dr. Havlik.
July 25, 2024
5
Dr. Alexandra Havlik is a great doctor. Super knowledgeable, professional and kind.
September 1, 2024
5
The doctor was very knowledgeable and quick. I waited 1:20 to be seen but know that is expected for walk-in emergency. Very clean. Staff very nice.
August 31, 2024
5
thank you
August 29, 2024
5
As an out of town visitor, this center was a godsend to me. The physician stayed well after closing hours to tend to my injury. Everyone was helpful.
August 27, 2024
5
I was reluctant to visit the facility because I had heard negative reviews about the wait and the staff. My experience was very positive even though there was a bit of a wait. I was informed about the extent of the wait. It was not nearly as long as anticipated. I live down the street from a second location, but will return to this location in the future.
August 27, 2024
5
Well, I'd like to commend the lady at the front desk. I was waiting in line for the little kiosk for checking in, and she asked me if I've been here before. I told her no, but I had used WellStar before because of my insurance plan. And she thought about it for a second, and she told me to come over. She found me right away, still in the system, and I was able to get through check-in fairly quickly while someone else was still using the kiosk. So I commend her for that. She was very much on time. So you guys do a great job. Thank you.
August 25, 2024
5
The doctor was excellent, knowledgeable and caring.
August 24, 2024
5
The wait times between entering the patient room and being seen by the doctor were lengthy.
August 24, 2024
5
The physician was very patient and informative.
August 22, 2024
5
Dr Havlik is fantastic. She really listens to your symptoms and gives you the most directed course of action to get things better. Definitely give her two thumbs up.
August 21, 2024
5
Good service
August 18, 2024
5
I was immediately directed to follow up care.
August 18, 2024
5
Thank everyone
August 15, 2024
5
The front desk receptionist could be friendllier.The lady who checked me in was courteous and friendly. The other receptìonist had a don't bother me look on her face. So, I didn't bother her while she was at work. IMAGINE THAT!
August 15, 2024
5
They listened very well to my situation. They asked me questions about my condition and they took care of it.
August 15, 2024
5
I always receive excellent care whenever I visit this facility. I'm happy that imaging is done promptly when required,
August 14, 2024
5
Excellent care by everyone who assisted me. Thank you.
August 14, 2024
5
VERY,VERY VERY GOOD JOB. THANK YOU VERY MUCH
August 14, 2024
5
This staff in the position was very friendly and informative as are the process went from step to step. Whenever anything needed to be done they explained it to me so that I would be aware of what would happen next.
August 15, 2024
5
The staff were friendly and showed compassion. They took excellent care of me.
July 29, 2024
5
This was definitely one of the best experiences I've ever had in an Urgent Care clinic. The front desk attendants, the medical assistant, Hannah, and of course, Dr. Alexandra, were awesome. Friendly and kind, Dr. Alexandra was very personable and comfortable to talk with. I was given excellent care. The medical treatment was very effective and immediately addressed my issue. Upon entry, I was experiencing a lot of pain from an insect sting. I presented with a red, swollen and throbbing finger. After treament, as I was walking to my car, I noticed it had already improved. I've already highly recommended the clinic to my family and friends. I also really appreciated being able make an appointment.
July 27, 2024
5
Every time I had to utilize urgent care my experience has always been phenomenal from check-in to check-out. The facility is always clean. Unless closed this is the only urgent care facility I will go to and recommend to others in the area.
July 27, 2024
5
Dr Havlik was amazing. She listened to my concerns and was able to pinpoint the issue I was having. She was the only provider on the night I went and I was the second to last patient to be seen. Dr Havlik treated me as if I was her first appointment of the day. Was a great thing to see and experience.
July 27, 2024
5
Great!!!
July 27, 2024
5
Felt safe and taken care of.
July 25, 2024
5
Dr Havlik was very professional and knowledgable. The clinic was very efficient.
July 25, 2024
5
Dr. Alexandra Havlik is a great doctor. Super knowledgeable, professional and kind.
September 1, 2024
5
The doctor was very knowledgeable and quick. I waited 1:20 to be seen but know that is expected for walk-in emergency. Very clean. Staff very nice.
August 31, 2024
5
thank you
August 29, 2024
3
I had a 5 o'clock appointment and it took me two hours to get out of there. You need to improve on the time you take patients back. This is the second time I've been in there where it's taken me an hour and a half to two hours to get out of there. That's too long. And I know it's because of kids going back to school, but you need to have more staffing. Or if you have an appointment ahead of time, you should be able to get people back sooner.
August 27, 2024
5
As an out of town visitor, this center was a godsend to me. The physician stayed well after closing hours to tend to my injury. Everyone was helpful.
August 27, 2024
5
I was reluctant to visit the facility because I had heard negative reviews about the wait and the staff. My experience was very positive even though there was a bit of a wait. I was informed about the extent of the wait. It was not nearly as long as anticipated. I live down the street from a second location, but will return to this location in the future.
August 27, 2024
5
Well, I'd like to commend the lady at the front desk. I was waiting in line for the little kiosk for checking in, and she asked me if I've been here before. I told her no, but I had used WellStar before because of my insurance plan. And she thought about it for a second, and she told me to come over. She found me right away, still in the system, and I was able to get through check-in fairly quickly while someone else was still using the kiosk. So I commend her for that. She was very much on time. So you guys do a great job. Thank you.
August 25, 2024
5
The doctor was excellent, knowledgeable and caring.
August 24, 2024
5
The wait times between entering the patient room and being seen by the doctor were lengthy.
August 24, 2024
5
The physician was very patient and informative.
August 22, 2024
5
Dr Havlik is fantastic. She really listens to your symptoms and gives you the most directed course of action to get things better. Definitely give her two thumbs up.
August 21, 2024
5
Good service
August 18, 2024
5
I was immediately directed to follow up care.
August 18, 2024
5
Thank everyone
August 15, 2024
5
They listened very well to my situation. They asked me questions about my condition and they took care of it.
August 15, 2024
5
The front desk receptionist could be friendllier.The lady who checked me in was courteous and friendly. The other receptìonist had a don't bother me look on her face. So, I didn't bother her while she was at work. IMAGINE THAT!
August 15, 2024
5
This staff in the position was very friendly and informative as are the process went from step to step. Whenever anything needed to be done they explained it to me so that I would be aware of what would happen next.
August 15, 2024
5
I always receive excellent care whenever I visit this facility. I'm happy that imaging is done promptly when required,
August 14, 2024
3
Longer wait time though with a planned appointment. Also after my recent visit I need to go again for urgent care as my daughter was not treated well at this location for the problem we visited
August 14, 2024
5
Excellent care by everyone who assisted me. Thank you.
August 14, 2024
5
VERY,VERY VERY GOOD JOB. THANK YOU VERY MUCH
August 14, 2024
3
The wait was entirely too long-well over an hour
August 3, 2024
5
The staff were friendly and showed compassion. They took excellent care of me.
July 29, 2024
5
This was definitely one of the best experiences I've ever had in an Urgent Care clinic. The front desk attendants, the medical assistant, Hannah, and of course, Dr. Alexandra, were awesome. Friendly and kind, Dr. Alexandra was very personable and comfortable to talk with. I was given excellent care. The medical treatment was very effective and immediately addressed my issue. Upon entry, I was experiencing a lot of pain from an insect sting. I presented with a red, swollen and throbbing finger. After treament, as I was walking to my car, I noticed it had already improved. I've already highly recommended the clinic to my family and friends. I also really appreciated being able make an appointment.
July 27, 2024
5
Every time I had to utilize urgent care my experience has always been phenomenal from check-in to check-out. The facility is always clean. Unless closed this is the only urgent care facility I will go to and recommend to others in the area.
July 27, 2024
5
Dr Havlik was amazing. She listened to my concerns and was able to pinpoint the issue I was having. She was the only provider on the night I went and I was the second to last patient to be seen. Dr Havlik treated me as if I was her first appointment of the day. Was a great thing to see and experience.
July 27, 2024
5
Great!!!
July 27, 2024
4
I expected a presentation for my ears and it didn't get sent over to my Publix. Now I don't know how to get in touch with Dr. Havlik.
July 25, 2024
5
Felt safe and taken care of.
July 25, 2024
5
Dr Havlik was very professional and knowledgable. The clinic was very efficient.
July 25, 2024
5
Felt safe and taken care of.
July 25, 2024
5
Dr Havlik was very professional and knowledgable. The clinic was very efficient.
July 25, 2024
4
I expected a presentation for my ears and it didn't get sent over to my Publix. Now I don't know how to get in touch with Dr. Havlik.
July 25, 2024
5
Great!!!
July 27, 2024
5
Every time I had to utilize urgent care my experience has always been phenomenal from check-in to check-out. The facility is always clean. Unless closed this is the only urgent care facility I will go to and recommend to others in the area.
July 27, 2024
5
Dr Havlik was amazing. She listened to my concerns and was able to pinpoint the issue I was having. She was the only provider on the night I went and I was the second to last patient to be seen. Dr Havlik treated me as if I was her first appointment of the day. Was a great thing to see and experience.
July 27, 2024
5
This was definitely one of the best experiences I've ever had in an Urgent Care clinic. The front desk attendants, the medical assistant, Hannah, and of course, Dr. Alexandra, were awesome. Friendly and kind, Dr. Alexandra was very personable and comfortable to talk with. I was given excellent care. The medical treatment was very effective and immediately addressed my issue. Upon entry, I was experiencing a lot of pain from an insect sting. I presented with a red, swollen and throbbing finger. After treament, as I was walking to my car, I noticed it had already improved. I've already highly recommended the clinic to my family and friends. I also really appreciated being able make an appointment.
July 27, 2024
5
The staff were friendly and showed compassion. They took excellent care of me.
July 29, 2024
3
The wait was entirely too long-well over an hour
August 3, 2024
5
VERY,VERY VERY GOOD JOB. THANK YOU VERY MUCH
August 14, 2024
5
Excellent care by everyone who assisted me. Thank you.
August 14, 2024
3
Longer wait time though with a planned appointment. Also after my recent visit I need to go again for urgent care as my daughter was not treated well at this location for the problem we visited
August 14, 2024
5
I always receive excellent care whenever I visit this facility. I'm happy that imaging is done promptly when required,
August 14, 2024
5
This staff in the position was very friendly and informative as are the process went from step to step. Whenever anything needed to be done they explained it to me so that I would be aware of what would happen next.
August 15, 2024
5
The front desk receptionist could be friendllier.The lady who checked me in was courteous and friendly. The other receptìonist had a don't bother me look on her face. So, I didn't bother her while she was at work. IMAGINE THAT!
August 15, 2024
5
They listened very well to my situation. They asked me questions about my condition and they took care of it.
August 15, 2024
5
Thank everyone
August 15, 2024
5
I was immediately directed to follow up care.
August 18, 2024
5
Good service
August 18, 2024
5
Dr Havlik is fantastic. She really listens to your symptoms and gives you the most directed course of action to get things better. Definitely give her two thumbs up.
August 21, 2024
5
The physician was very patient and informative.
August 22, 2024
5
The wait times between entering the patient room and being seen by the doctor were lengthy.
August 24, 2024
5
The doctor was excellent, knowledgeable and caring.
August 24, 2024
5
Well, I'd like to commend the lady at the front desk. I was waiting in line for the little kiosk for checking in, and she asked me if I've been here before. I told her no, but I had used WellStar before because of my insurance plan. And she thought about it for a second, and she told me to come over. She found me right away, still in the system, and I was able to get through check-in fairly quickly while someone else was still using the kiosk. So I commend her for that. She was very much on time. So you guys do a great job. Thank you.
August 25, 2024
5
I was reluctant to visit the facility because I had heard negative reviews about the wait and the staff. My experience was very positive even though there was a bit of a wait. I was informed about the extent of the wait. It was not nearly as long as anticipated. I live down the street from a second location, but will return to this location in the future.
August 27, 2024
5
As an out of town visitor, this center was a godsend to me. The physician stayed well after closing hours to tend to my injury. Everyone was helpful.
August 27, 2024
3
I had a 5 o'clock appointment and it took me two hours to get out of there. You need to improve on the time you take patients back. This is the second time I've been in there where it's taken me an hour and a half to two hours to get out of there. That's too long. And I know it's because of kids going back to school, but you need to have more staffing. Or if you have an appointment ahead of time, you should be able to get people back sooner.
August 27, 2024
5
thank you
August 29, 2024
5
The doctor was very knowledgeable and quick. I waited 1:20 to be seen but know that is expected for walk-in emergency. Very clean. Staff very nice.
August 31, 2024
5
Dr. Alexandra Havlik is a great doctor. Super knowledgeable, professional and kind.