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Patient Reviews
5
Highly pleased with my Doctor and trusted her completely
August 27, 2024
5
As usual, Dr. Booker is amazing. She is so thorough in her assessment of every situation.
August 25, 2024
4
Very satisfied!
August 27, 2024
5
The wait was long (more than 1 hour) but everything else was wonderful. The desk staff said the wait was even longer (over 2 hours) earlier in the day. That's the only negative thing to say. Everyone I came in contact with there, from desk staff, nurses, and doctors, were all wonderful. You might just need a few more of them to keep the wait lower . Thank you!
August 25, 2024
5
Great job nice and friendly
August 25, 2024
5
I was so impressed and very satisfied with my experience at the health care facility. I would use you. Facility again if it ever arose. Well done!
August 24, 2024
2
Staff and doctor were on a rush. Did not take time to explain more about the diagnostic, nor how to treat my stomach pain at home while waiting for the GI appointment. Performance indicators used must have staff paid by patients processed, not satisfied patients. It is a shame how the healthcare system works. Patients deserve fair, comprehensive, empathetic treatment. Patients deserve a full explanation and exploratory analysis. Definitely not recommending.
August 21, 2024
5
The doctor was excellent. However, the wait time was excessive. I made an appointment before I came only to find out that appointments are worthless because it's an emergency facility and emergencies come up. Y'all need to discontinue the appointment system. It is useless and it's not good for the public to assume that they have a legitimate appointment. Please discontinue the appointment system. Thank you.
August 21, 2024
5
Everyone is so nice and they listened to me
August 18, 2024
5
I loved my Doctor! She was the bomb -diggity!
August 18, 2024
5
Each and everyone there were very nice, personable, and kind. Dr. Karla Booker is fabulous! Such a caring person...making you feel so well listened to as well as being very knowledgeable...makes you feel very comfortable and in good hands.
August 17, 2024
5
The nurse who saw me was helpful and listened carefully while taking my history. Dr. Karla Booker was excellent, she listened, looked up my test results from my visit in another state- very resourceful which helped in my treatment. By that evening I was feeling much better. Only negative was a 2hr wait time but the excellent care made it worth it. I am an RN in home health in this community and had almost given up on Urgent care treatment, but thanks to this clinics treatment I will definitely refer my patients to go there. Thank you.
August 15, 2024
3
Had a 3pm appointment and unlike Lab appointments, I had a 1hr 40min wait before I was called. Whats the point of scheduling? It would be better to just advise on the system how long it woukd be. It doesn't take long to collect copay so arriving just before appoi tent time should not be a issue. Nobody want to wait that long for anything. Thank you
August 12, 2024
4
They were able to get my information even though I am from out of state. Dr Booker was informative and instructions were provided that were comprehensive.
August 10, 2024
3
I did expect a long waiting period, as when I checked in, the kiosk informed that it would take 1 hour and 47 minutes approximately to be seen. I arrived around 10:30 am for an 11:20 appointment. When I was finally put into the doctor's room around 1:14 pm, I did not have a doctor in front of me until 2pm. The whole visit took over 4 hours to complete. I do understand that there would have been a waiting time regardless and priority needs were addressed first, but it did take out a huge chunk of my day.
August 10, 2024
5
My child was in distress from an allergic reaction to medication. The staff expedited our case and dealt with us immediately. My son is adopted and had never been in a hospital facility as a patient and was extremely scared. The staff went out of their way to make him comfortable.
August 8, 2024
4
Overall it was a pleasant and efficient experience . I really enjoyed the staff as well!
August 2, 2024
4
The urgent care staff was efficient. The xray staff lacked organization.
July 27, 2024
5
I just want to say that Dr. Booker is an incredible physician. I honestly think that she's probably the best physician in the entire world. She not only solved my concern, but she also provided me with a referral to a physician who would be able to make sure that my reoccurring medical problem would be addressed so that it does not continue to occur. She provided me with medication that would treat my medical problem and also made sure that I will have continuous follow-ups with someone who will be able to take care of me so I don't continue to have this issue. She was inquisitive, very smart, very intuitive. I just felt very well taken care of and like I was in the hands of someone who knew how to take care of me. I just think that she's so outstanding, incredibly personable as well. I would recommend her to everyone. Dr. Booker is incredible.
July 24, 2024
5
Dr Booker very knowledgeable and has a terrific "bedside" manner! She listens and is encouraging. Support staff is considerate and helpful.
July 21, 2024
5
Front desk not very friendly but nurses and Dr Booker was so nice and very friendly as was the x-ray tech Christine. She was very nice. Very efficient and quick visit. I was in and out in an hour.
July 21, 2024
5
Friendly and professional services
July 21, 2024
5
I was very happy to see Dr. Booker, again! She is a great doctor and listens to everything you say. Thank you
July 21, 2024
5
It was a pleasure dealing with the staff and doctor. Dr. Booker was the very best; very friendly, knowledgeable and just plain excellent,
July 21, 2024
5
Hi, the visit was really good. Everybody we worked with there was very caring and helpful. My only complaint would be that the appointment took over three hours. We were in the patient room for a very long time. Every time the doctor would come in for a few minutes and then they'd leave for the nurse to come in and do something else and it would be like a 20-minute wait between the next time the nurse or the doctor would come in between every single thing that was done. We were never told how long things would take, period. It didn't seem that there was a lot of people there or it wasn't overly crowded.
July 24, 2024
5
Dr. Booker was an unexpected surprise. Treated me as if I was the only patient she had to see and thoroughly explained condition and interventions.
July 23, 2024
5
We did not have insurance information readily available and said we would cover costs personally but the patient was not entered into the system to be taken back right away because we thought insurance info would be forthcoming. This delay caused the patient extra distress. The system should allow the patient to be seen as soon as payment confirmation is received but allow payment confirmation to be updated at any time prior to checkout.
July 21, 2024
5
The doctor was very kind and genuinely cared about giving very thorough service to meet the need. I was very grateful for the remedy given and personal care. The support nurses were also very supportive and friendly.
July 20, 2024
5
Dr. Booker is the best. Her staff was accurate and on point. Southern Hospitality.
July 20, 2024
1
Waste of time and money
July 17, 2024
5
Highly pleased with my Doctor and trusted her completely
August 27, 2024
5
As usual, Dr. Booker is amazing. She is so thorough in her assessment of every situation.
August 25, 2024
5
The wait was long (more than 1 hour) but everything else was wonderful. The desk staff said the wait was even longer (over 2 hours) earlier in the day. That's the only negative thing to say. Everyone I came in contact with there, from desk staff, nurses, and doctors, were all wonderful. You might just need a few more of them to keep the wait lower . Thank you!
August 25, 2024
5
Great job nice and friendly
August 25, 2024
5
I was so impressed and very satisfied with my experience at the health care facility. I would use you. Facility again if it ever arose. Well done!
August 24, 2024
5
The doctor was excellent. However, the wait time was excessive. I made an appointment before I came only to find out that appointments are worthless because it's an emergency facility and emergencies come up. Y'all need to discontinue the appointment system. It is useless and it's not good for the public to assume that they have a legitimate appointment. Please discontinue the appointment system. Thank you.
August 21, 2024
5
Everyone is so nice and they listened to me
August 18, 2024
5
I loved my Doctor! She was the bomb -diggity!
August 18, 2024
5
Each and everyone there were very nice, personable, and kind. Dr. Karla Booker is fabulous! Such a caring person...making you feel so well listened to as well as being very knowledgeable...makes you feel very comfortable and in good hands.
August 17, 2024
5
The nurse who saw me was helpful and listened carefully while taking my history. Dr. Karla Booker was excellent, she listened, looked up my test results from my visit in another state- very resourceful which helped in my treatment. By that evening I was feeling much better. Only negative was a 2hr wait time but the excellent care made it worth it. I am an RN in home health in this community and had almost given up on Urgent care treatment, but thanks to this clinics treatment I will definitely refer my patients to go there. Thank you.
August 15, 2024
5
My child was in distress from an allergic reaction to medication. The staff expedited our case and dealt with us immediately. My son is adopted and had never been in a hospital facility as a patient and was extremely scared. The staff went out of their way to make him comfortable.
August 8, 2024
5
I just want to say that Dr. Booker is an incredible physician. I honestly think that she's probably the best physician in the entire world. She not only solved my concern, but she also provided me with a referral to a physician who would be able to make sure that my reoccurring medical problem would be addressed so that it does not continue to occur. She provided me with medication that would treat my medical problem and also made sure that I will have continuous follow-ups with someone who will be able to take care of me so I don't continue to have this issue. She was inquisitive, very smart, very intuitive. I just felt very well taken care of and like I was in the hands of someone who knew how to take care of me. I just think that she's so outstanding, incredibly personable as well. I would recommend her to everyone. Dr. Booker is incredible.
July 24, 2024
5
Dr Booker very knowledgeable and has a terrific "bedside" manner! She listens and is encouraging. Support staff is considerate and helpful.
July 21, 2024
5
Front desk not very friendly but nurses and Dr Booker was so nice and very friendly as was the x-ray tech Christine. She was very nice. Very efficient and quick visit. I was in and out in an hour.
July 21, 2024
5
Friendly and professional services
July 21, 2024
5
I was very happy to see Dr. Booker, again! She is a great doctor and listens to everything you say. Thank you
July 21, 2024
5
It was a pleasure dealing with the staff and doctor. Dr. Booker was the very best; very friendly, knowledgeable and just plain excellent,
July 21, 2024
5
Hi, the visit was really good. Everybody we worked with there was very caring and helpful. My only complaint would be that the appointment took over three hours. We were in the patient room for a very long time. Every time the doctor would come in for a few minutes and then they'd leave for the nurse to come in and do something else and it would be like a 20-minute wait between the next time the nurse or the doctor would come in between every single thing that was done. We were never told how long things would take, period. It didn't seem that there was a lot of people there or it wasn't overly crowded.
July 24, 2024
5
Dr. Booker was an unexpected surprise. Treated me as if I was the only patient she had to see and thoroughly explained condition and interventions.
July 23, 2024
5
We did not have insurance information readily available and said we would cover costs personally but the patient was not entered into the system to be taken back right away because we thought insurance info would be forthcoming. This delay caused the patient extra distress. The system should allow the patient to be seen as soon as payment confirmation is received but allow payment confirmation to be updated at any time prior to checkout.
July 21, 2024
5
The doctor was very kind and genuinely cared about giving very thorough service to meet the need. I was very grateful for the remedy given and personal care. The support nurses were also very supportive and friendly.
July 20, 2024
5
Dr. Booker is the best. Her staff was accurate and on point. Southern Hospitality.
July 20, 2024
4
Very satisfied!
August 27, 2024
4
They were able to get my information even though I am from out of state. Dr Booker was informative and instructions were provided that were comprehensive.
August 10, 2024
4
Overall it was a pleasant and efficient experience . I really enjoyed the staff as well!
August 2, 2024
4
The urgent care staff was efficient. The xray staff lacked organization.
July 27, 2024
3
Had a 3pm appointment and unlike Lab appointments, I had a 1hr 40min wait before I was called. Whats the point of scheduling? It would be better to just advise on the system how long it woukd be. It doesn't take long to collect copay so arriving just before appoi tent time should not be a issue. Nobody want to wait that long for anything. Thank you
August 12, 2024
3
I did expect a long waiting period, as when I checked in, the kiosk informed that it would take 1 hour and 47 minutes approximately to be seen. I arrived around 10:30 am for an 11:20 appointment. When I was finally put into the doctor's room around 1:14 pm, I did not have a doctor in front of me until 2pm. The whole visit took over 4 hours to complete. I do understand that there would have been a waiting time regardless and priority needs were addressed first, but it did take out a huge chunk of my day.
August 10, 2024
2
Staff and doctor were on a rush. Did not take time to explain more about the diagnostic, nor how to treat my stomach pain at home while waiting for the GI appointment. Performance indicators used must have staff paid by patients processed, not satisfied patients. It is a shame how the healthcare system works. Patients deserve fair, comprehensive, empathetic treatment. Patients deserve a full explanation and exploratory analysis. Definitely not recommending.
August 21, 2024
1
Waste of time and money
July 17, 2024
1
Waste of time and money
July 17, 2024
2
Staff and doctor were on a rush. Did not take time to explain more about the diagnostic, nor how to treat my stomach pain at home while waiting for the GI appointment. Performance indicators used must have staff paid by patients processed, not satisfied patients. It is a shame how the healthcare system works. Patients deserve fair, comprehensive, empathetic treatment. Patients deserve a full explanation and exploratory analysis. Definitely not recommending.
August 21, 2024
3
Had a 3pm appointment and unlike Lab appointments, I had a 1hr 40min wait before I was called. Whats the point of scheduling? It would be better to just advise on the system how long it woukd be. It doesn't take long to collect copay so arriving just before appoi tent time should not be a issue. Nobody want to wait that long for anything. Thank you
August 12, 2024
3
I did expect a long waiting period, as when I checked in, the kiosk informed that it would take 1 hour and 47 minutes approximately to be seen. I arrived around 10:30 am for an 11:20 appointment. When I was finally put into the doctor's room around 1:14 pm, I did not have a doctor in front of me until 2pm. The whole visit took over 4 hours to complete. I do understand that there would have been a waiting time regardless and priority needs were addressed first, but it did take out a huge chunk of my day.
August 10, 2024
4
Very satisfied!
August 27, 2024
4
They were able to get my information even though I am from out of state. Dr Booker was informative and instructions were provided that were comprehensive.
August 10, 2024
4
Overall it was a pleasant and efficient experience . I really enjoyed the staff as well!
August 2, 2024
4
The urgent care staff was efficient. The xray staff lacked organization.
July 27, 2024
5
Highly pleased with my Doctor and trusted her completely
August 27, 2024
5
As usual, Dr. Booker is amazing. She is so thorough in her assessment of every situation.
August 25, 2024
5
The wait was long (more than 1 hour) but everything else was wonderful. The desk staff said the wait was even longer (over 2 hours) earlier in the day. That's the only negative thing to say. Everyone I came in contact with there, from desk staff, nurses, and doctors, were all wonderful. You might just need a few more of them to keep the wait lower . Thank you!
August 25, 2024
5
Great job nice and friendly
August 25, 2024
5
I was so impressed and very satisfied with my experience at the health care facility. I would use you. Facility again if it ever arose. Well done!
August 24, 2024
5
The doctor was excellent. However, the wait time was excessive. I made an appointment before I came only to find out that appointments are worthless because it's an emergency facility and emergencies come up. Y'all need to discontinue the appointment system. It is useless and it's not good for the public to assume that they have a legitimate appointment. Please discontinue the appointment system. Thank you.
August 21, 2024
5
Everyone is so nice and they listened to me
August 18, 2024
5
I loved my Doctor! She was the bomb -diggity!
August 18, 2024
5
Each and everyone there were very nice, personable, and kind. Dr. Karla Booker is fabulous! Such a caring person...making you feel so well listened to as well as being very knowledgeable...makes you feel very comfortable and in good hands.
August 17, 2024
5
The nurse who saw me was helpful and listened carefully while taking my history. Dr. Karla Booker was excellent, she listened, looked up my test results from my visit in another state- very resourceful which helped in my treatment. By that evening I was feeling much better. Only negative was a 2hr wait time but the excellent care made it worth it. I am an RN in home health in this community and had almost given up on Urgent care treatment, but thanks to this clinics treatment I will definitely refer my patients to go there. Thank you.
August 15, 2024
5
My child was in distress from an allergic reaction to medication. The staff expedited our case and dealt with us immediately. My son is adopted and had never been in a hospital facility as a patient and was extremely scared. The staff went out of their way to make him comfortable.
August 8, 2024
5
I just want to say that Dr. Booker is an incredible physician. I honestly think that she's probably the best physician in the entire world. She not only solved my concern, but she also provided me with a referral to a physician who would be able to make sure that my reoccurring medical problem would be addressed so that it does not continue to occur. She provided me with medication that would treat my medical problem and also made sure that I will have continuous follow-ups with someone who will be able to take care of me so I don't continue to have this issue. She was inquisitive, very smart, very intuitive. I just felt very well taken care of and like I was in the hands of someone who knew how to take care of me. I just think that she's so outstanding, incredibly personable as well. I would recommend her to everyone. Dr. Booker is incredible.
July 24, 2024
5
Dr Booker very knowledgeable and has a terrific "bedside" manner! She listens and is encouraging. Support staff is considerate and helpful.
July 21, 2024
5
Front desk not very friendly but nurses and Dr Booker was so nice and very friendly as was the x-ray tech Christine. She was very nice. Very efficient and quick visit. I was in and out in an hour.
July 21, 2024
5
Friendly and professional services
July 21, 2024
5
I was very happy to see Dr. Booker, again! She is a great doctor and listens to everything you say. Thank you
July 21, 2024
5
It was a pleasure dealing with the staff and doctor. Dr. Booker was the very best; very friendly, knowledgeable and just plain excellent,
July 21, 2024
5
Hi, the visit was really good. Everybody we worked with there was very caring and helpful. My only complaint would be that the appointment took over three hours. We were in the patient room for a very long time. Every time the doctor would come in for a few minutes and then they'd leave for the nurse to come in and do something else and it would be like a 20-minute wait between the next time the nurse or the doctor would come in between every single thing that was done. We were never told how long things would take, period. It didn't seem that there was a lot of people there or it wasn't overly crowded.
July 24, 2024
5
Dr. Booker was an unexpected surprise. Treated me as if I was the only patient she had to see and thoroughly explained condition and interventions.
July 23, 2024
5
We did not have insurance information readily available and said we would cover costs personally but the patient was not entered into the system to be taken back right away because we thought insurance info would be forthcoming. This delay caused the patient extra distress. The system should allow the patient to be seen as soon as payment confirmation is received but allow payment confirmation to be updated at any time prior to checkout.
July 21, 2024
5
The doctor was very kind and genuinely cared about giving very thorough service to meet the need. I was very grateful for the remedy given and personal care. The support nurses were also very supportive and friendly.
July 20, 2024
5
Dr. Booker is the best. Her staff was accurate and on point. Southern Hospitality.
July 20, 2024
5
Highly pleased with my Doctor and trusted her completely
August 27, 2024
4
Very satisfied!
August 27, 2024
5
The wait was long (more than 1 hour) but everything else was wonderful. The desk staff said the wait was even longer (over 2 hours) earlier in the day. That's the only negative thing to say. Everyone I came in contact with there, from desk staff, nurses, and doctors, were all wonderful. You might just need a few more of them to keep the wait lower . Thank you!
August 25, 2024
5
Great job nice and friendly
August 25, 2024
5
As usual, Dr. Booker is amazing. She is so thorough in her assessment of every situation.
August 25, 2024
5
I was so impressed and very satisfied with my experience at the health care facility. I would use you. Facility again if it ever arose. Well done!
August 24, 2024
2
Staff and doctor were on a rush. Did not take time to explain more about the diagnostic, nor how to treat my stomach pain at home while waiting for the GI appointment. Performance indicators used must have staff paid by patients processed, not satisfied patients. It is a shame how the healthcare system works. Patients deserve fair, comprehensive, empathetic treatment. Patients deserve a full explanation and exploratory analysis. Definitely not recommending.
August 21, 2024
5
The doctor was excellent. However, the wait time was excessive. I made an appointment before I came only to find out that appointments are worthless because it's an emergency facility and emergencies come up. Y'all need to discontinue the appointment system. It is useless and it's not good for the public to assume that they have a legitimate appointment. Please discontinue the appointment system. Thank you.
August 21, 2024
5
Everyone is so nice and they listened to me
August 18, 2024
5
I loved my Doctor! She was the bomb -diggity!
August 18, 2024
5
Each and everyone there were very nice, personable, and kind. Dr. Karla Booker is fabulous! Such a caring person...making you feel so well listened to as well as being very knowledgeable...makes you feel very comfortable and in good hands.
August 17, 2024
5
The nurse who saw me was helpful and listened carefully while taking my history. Dr. Karla Booker was excellent, she listened, looked up my test results from my visit in another state- very resourceful which helped in my treatment. By that evening I was feeling much better. Only negative was a 2hr wait time but the excellent care made it worth it. I am an RN in home health in this community and had almost given up on Urgent care treatment, but thanks to this clinics treatment I will definitely refer my patients to go there. Thank you.
August 15, 2024
3
Had a 3pm appointment and unlike Lab appointments, I had a 1hr 40min wait before I was called. Whats the point of scheduling? It would be better to just advise on the system how long it woukd be. It doesn't take long to collect copay so arriving just before appoi tent time should not be a issue. Nobody want to wait that long for anything. Thank you
August 12, 2024
4
They were able to get my information even though I am from out of state. Dr Booker was informative and instructions were provided that were comprehensive.
August 10, 2024
3
I did expect a long waiting period, as when I checked in, the kiosk informed that it would take 1 hour and 47 minutes approximately to be seen. I arrived around 10:30 am for an 11:20 appointment. When I was finally put into the doctor's room around 1:14 pm, I did not have a doctor in front of me until 2pm. The whole visit took over 4 hours to complete. I do understand that there would have been a waiting time regardless and priority needs were addressed first, but it did take out a huge chunk of my day.
August 10, 2024
5
My child was in distress from an allergic reaction to medication. The staff expedited our case and dealt with us immediately. My son is adopted and had never been in a hospital facility as a patient and was extremely scared. The staff went out of their way to make him comfortable.
August 8, 2024
4
Overall it was a pleasant and efficient experience . I really enjoyed the staff as well!
August 2, 2024
4
The urgent care staff was efficient. The xray staff lacked organization.
July 27, 2024
5
I just want to say that Dr. Booker is an incredible physician. I honestly think that she's probably the best physician in the entire world. She not only solved my concern, but she also provided me with a referral to a physician who would be able to make sure that my reoccurring medical problem would be addressed so that it does not continue to occur. She provided me with medication that would treat my medical problem and also made sure that I will have continuous follow-ups with someone who will be able to take care of me so I don't continue to have this issue. She was inquisitive, very smart, very intuitive. I just felt very well taken care of and like I was in the hands of someone who knew how to take care of me. I just think that she's so outstanding, incredibly personable as well. I would recommend her to everyone. Dr. Booker is incredible.
July 24, 2024
5
Hi, the visit was really good. Everybody we worked with there was very caring and helpful. My only complaint would be that the appointment took over three hours. We were in the patient room for a very long time. Every time the doctor would come in for a few minutes and then they'd leave for the nurse to come in and do something else and it would be like a 20-minute wait between the next time the nurse or the doctor would come in between every single thing that was done. We were never told how long things would take, period. It didn't seem that there was a lot of people there or it wasn't overly crowded.
July 24, 2024
5
Dr. Booker was an unexpected surprise. Treated me as if I was the only patient she had to see and thoroughly explained condition and interventions.
July 23, 2024
5
Dr Booker very knowledgeable and has a terrific "bedside" manner! She listens and is encouraging. Support staff is considerate and helpful.
July 21, 2024
5
Front desk not very friendly but nurses and Dr Booker was so nice and very friendly as was the x-ray tech Christine. She was very nice. Very efficient and quick visit. I was in and out in an hour.
July 21, 2024
5
Friendly and professional services
July 21, 2024
5
I was very happy to see Dr. Booker, again! She is a great doctor and listens to everything you say. Thank you
July 21, 2024
5
We did not have insurance information readily available and said we would cover costs personally but the patient was not entered into the system to be taken back right away because we thought insurance info would be forthcoming. This delay caused the patient extra distress. The system should allow the patient to be seen as soon as payment confirmation is received but allow payment confirmation to be updated at any time prior to checkout.
July 21, 2024
5
It was a pleasure dealing with the staff and doctor. Dr. Booker was the very best; very friendly, knowledgeable and just plain excellent,
July 21, 2024
5
The doctor was very kind and genuinely cared about giving very thorough service to meet the need. I was very grateful for the remedy given and personal care. The support nurses were also very supportive and friendly.
July 20, 2024
5
Dr. Booker is the best. Her staff was accurate and on point. Southern Hospitality.
July 20, 2024
1
Waste of time and money
July 17, 2024
1
Waste of time and money
July 17, 2024
5
The doctor was very kind and genuinely cared about giving very thorough service to meet the need. I was very grateful for the remedy given and personal care. The support nurses were also very supportive and friendly.
July 20, 2024
5
Dr. Booker is the best. Her staff was accurate and on point. Southern Hospitality.
July 20, 2024
5
It was a pleasure dealing with the staff and doctor. Dr. Booker was the very best; very friendly, knowledgeable and just plain excellent,
July 21, 2024
5
I was very happy to see Dr. Booker, again! She is a great doctor and listens to everything you say. Thank you
July 21, 2024
5
We did not have insurance information readily available and said we would cover costs personally but the patient was not entered into the system to be taken back right away because we thought insurance info would be forthcoming. This delay caused the patient extra distress. The system should allow the patient to be seen as soon as payment confirmation is received but allow payment confirmation to be updated at any time prior to checkout.
July 21, 2024
5
Front desk not very friendly but nurses and Dr Booker was so nice and very friendly as was the x-ray tech Christine. She was very nice. Very efficient and quick visit. I was in and out in an hour.
July 21, 2024
5
Friendly and professional services
July 21, 2024
5
Dr Booker very knowledgeable and has a terrific "bedside" manner! She listens and is encouraging. Support staff is considerate and helpful.
July 21, 2024
5
Dr. Booker was an unexpected surprise. Treated me as if I was the only patient she had to see and thoroughly explained condition and interventions.
July 23, 2024
5
I just want to say that Dr. Booker is an incredible physician. I honestly think that she's probably the best physician in the entire world. She not only solved my concern, but she also provided me with a referral to a physician who would be able to make sure that my reoccurring medical problem would be addressed so that it does not continue to occur. She provided me with medication that would treat my medical problem and also made sure that I will have continuous follow-ups with someone who will be able to take care of me so I don't continue to have this issue. She was inquisitive, very smart, very intuitive. I just felt very well taken care of and like I was in the hands of someone who knew how to take care of me. I just think that she's so outstanding, incredibly personable as well. I would recommend her to everyone. Dr. Booker is incredible.
July 24, 2024
5
Hi, the visit was really good. Everybody we worked with there was very caring and helpful. My only complaint would be that the appointment took over three hours. We were in the patient room for a very long time. Every time the doctor would come in for a few minutes and then they'd leave for the nurse to come in and do something else and it would be like a 20-minute wait between the next time the nurse or the doctor would come in between every single thing that was done. We were never told how long things would take, period. It didn't seem that there was a lot of people there or it wasn't overly crowded.
July 24, 2024
4
The urgent care staff was efficient. The xray staff lacked organization.
July 27, 2024
4
Overall it was a pleasant and efficient experience . I really enjoyed the staff as well!
August 2, 2024
5
My child was in distress from an allergic reaction to medication. The staff expedited our case and dealt with us immediately. My son is adopted and had never been in a hospital facility as a patient and was extremely scared. The staff went out of their way to make him comfortable.
August 8, 2024
3
I did expect a long waiting period, as when I checked in, the kiosk informed that it would take 1 hour and 47 minutes approximately to be seen. I arrived around 10:30 am for an 11:20 appointment. When I was finally put into the doctor's room around 1:14 pm, I did not have a doctor in front of me until 2pm. The whole visit took over 4 hours to complete. I do understand that there would have been a waiting time regardless and priority needs were addressed first, but it did take out a huge chunk of my day.
August 10, 2024
4
They were able to get my information even though I am from out of state. Dr Booker was informative and instructions were provided that were comprehensive.
August 10, 2024
3
Had a 3pm appointment and unlike Lab appointments, I had a 1hr 40min wait before I was called. Whats the point of scheduling? It would be better to just advise on the system how long it woukd be. It doesn't take long to collect copay so arriving just before appoi tent time should not be a issue. Nobody want to wait that long for anything. Thank you
August 12, 2024
5
The nurse who saw me was helpful and listened carefully while taking my history. Dr. Karla Booker was excellent, she listened, looked up my test results from my visit in another state- very resourceful which helped in my treatment. By that evening I was feeling much better. Only negative was a 2hr wait time but the excellent care made it worth it. I am an RN in home health in this community and had almost given up on Urgent care treatment, but thanks to this clinics treatment I will definitely refer my patients to go there. Thank you.
August 15, 2024
5
Each and everyone there were very nice, personable, and kind. Dr. Karla Booker is fabulous! Such a caring person...making you feel so well listened to as well as being very knowledgeable...makes you feel very comfortable and in good hands.
August 17, 2024
5
I loved my Doctor! She was the bomb -diggity!
August 18, 2024
5
Everyone is so nice and they listened to me
August 18, 2024
5
The doctor was excellent. However, the wait time was excessive. I made an appointment before I came only to find out that appointments are worthless because it's an emergency facility and emergencies come up. Y'all need to discontinue the appointment system. It is useless and it's not good for the public to assume that they have a legitimate appointment. Please discontinue the appointment system. Thank you.
August 21, 2024
2
Staff and doctor were on a rush. Did not take time to explain more about the diagnostic, nor how to treat my stomach pain at home while waiting for the GI appointment. Performance indicators used must have staff paid by patients processed, not satisfied patients. It is a shame how the healthcare system works. Patients deserve fair, comprehensive, empathetic treatment. Patients deserve a full explanation and exploratory analysis. Definitely not recommending.
August 21, 2024
5
I was so impressed and very satisfied with my experience at the health care facility. I would use you. Facility again if it ever arose. Well done!
August 24, 2024
5
As usual, Dr. Booker is amazing. She is so thorough in her assessment of every situation.
August 25, 2024
5
Great job nice and friendly
August 25, 2024
5
The wait was long (more than 1 hour) but everything else was wonderful. The desk staff said the wait was even longer (over 2 hours) earlier in the day. That's the only negative thing to say. Everyone I came in contact with there, from desk staff, nurses, and doctors, were all wonderful. You might just need a few more of them to keep the wait lower . Thank you!
August 25, 2024
5
Highly pleased with my Doctor and trusted her completely