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Patient Reviews
5
We had a great experience and all of the staff was beyond friendly and courteous. This location is now our go-to urgent care facility! Thank you!
August 29, 2024
5
It was a first class experience from start to finish. The doctor was amazing - wish she was my PCP'
August 27, 2024
5
Very nice doctor and helper. Front desk could use some improvement. The gal didn't really acknowledge us much.
August 29, 2024
5
Good visit.
August 27, 2024
4
The doctor very complementary. I had difficulty understanding everything she said
August 27, 2024
1
Complete waste of.money and time
August 25, 2024
4
The doctor was great!
August 24, 2024
5
When I called to ask a question the woman was short and basically hung up on me. She was not much nicer in person.
August 22, 2024
5
For good care And good follow up care
August 29, 2024
5
Everyone was very courteous and friendly. I was in a lot of pain but was well taken care of. I like the way the waiting room was divided for "sick" and "not sick" but the signs were so small and out of the way that I did not notice them until I had been sitting on the wrong side for a while.
August 20, 2024
5
Many thanks for the great treatment. The facility is very clean. Doctors and the whole staff are very courteous. Very nice experience overall. I love that you guys also do interact with the Mayo Clinic. Thanks so much. Bye-bye.
August 18, 2024
5
Thanks
August 15, 2024
3
They didn't do anything. I came in with my daughter who broke a finger, and the first site said they wouldn't deal with it right off the bat, and directed us to another Wellstar facility, and after x-raying the finger, they also refused to help, and referred us to the emergency room, where we finally got her finger set. Other than the x-ray on a disc so we saved some time at the emergency room, it was a complete waste of time and $600. What is on the profile for these urgent care facilities, handing out tissues and Tylenol? And on top of that, you don't take Blue cross, Blue shield, so I was charged out of network $275 for a visit to be told you wouldn't address the finger. What a rip off, I will figure out where to go next time, it won't be to WellStar. I will be sure to tell every one who asks about how much time we lost and money wasted dealing with WellStar. The Dr. at the second facility instructed us to drive 30 miles to a pediatric hospital with an emergency room, thank God, the head nurse stepped in and told us the emergency room only 10 miles away would be able to handle it , they handle children's breaks all the time. Next time, it's straight to the emergency room, not wasting time and $ with you.
August 15, 2024
5
An amazing visit! I had a 9:30 in the morning appointment. I saw Dr llle and she ordered x-rays. Mark, the X-ray tech, was extremely courteous and caring concerning my pain. I got the disc of the x-rays. Dr llle very quickly came and described the results of my x-rays. I was on my way home by 12:00 or so. I've never had such an effective, speedy, caring medical visit. I will go back when I need another urgent care.
August 18, 2024
5
Urgent care doctor was amazing! Super caring and really cared.
August 15, 2024
3
We made a reservation and waited in the waiting room for 40 minutes past our reservation time (total of 60 minutes in the waiting room because we arrived early), then waited another 30 minutes in the exam room before the doctor arrived. Xray was wonderful, courteous and quick. And then we waited again for quite a while before seeing the doctor again. We were at the facility for 2 1/2 hours and spent less than 15 minutes total with care providers (including, nurses, doctor, and xray).
August 14, 2024
5
Impressed!! Professional!
August 15, 2024
4
Dr was thorough and met my needs!
August 14, 2024
5
The doctor listened to me
August 14, 2024
3
I was in the exam room for 45 minutes and then the dr finally came in 15 minutes later.
August 14, 2024
3
I made an appointment for 10 am and was there for almost 3 hours. If you don't truly take appointments and call them a reservations, be upfront about what your process is. Front desk staff warmed but was down right rude the minute I walked in. Just poor communication and way to go about care.
August 11, 2024
5
Excellent visit
August 10, 2024
4
It would be great to not have to sit in the waiting area with all the other people waiting to be seen when you have something as infectious as Covid.
August 8, 2024
5
Very clean and professional environment.
August 5, 2024
5
Since this location has opened, I have not had one negative interaction with a staff member. Every person, every single time, has been the best of the best. Always friendly, knowledgeable, and compassionate. I will only come to this location when in need if I can help it.
August 3, 2024
2
Receptionist not friendly nor helpful.. the medical assistants the same and was rushing to get my information in. I loved the doctor she was very friendly and informative. I won't visit this urgent care anymore.
July 31, 2024
5
Dr. Ille saved my life! No other way to say it!!! She was kind, but very direct in telling me that I had to go to the ED, that she could not give me everything necessary for successful care. My nurse was also very good. She answered my questions thoughtfully, and provided excellent care.
July 30, 2024
5
I was seen quickly. Everyone was so nice and accommodating. I had special needs and they were very understanding.
July 28, 2024
5
Dr. Ille was the best. Worth the rather long wait.
July 28, 2024
4
Dr Ille was fantastic.
July 27, 2024
5
We had a great experience and all of the staff was beyond friendly and courteous. This location is now our go-to urgent care facility! Thank you!
August 29, 2024
5
It was a first class experience from start to finish. The doctor was amazing - wish she was my PCP'
August 27, 2024
5
Very nice doctor and helper. Front desk could use some improvement. The gal didn't really acknowledge us much.
August 29, 2024
5
Good visit.
August 27, 2024
5
When I called to ask a question the woman was short and basically hung up on me. She was not much nicer in person.
August 22, 2024
5
For good care And good follow up care
August 29, 2024
5
Everyone was very courteous and friendly. I was in a lot of pain but was well taken care of. I like the way the waiting room was divided for "sick" and "not sick" but the signs were so small and out of the way that I did not notice them until I had been sitting on the wrong side for a while.
August 20, 2024
5
Many thanks for the great treatment. The facility is very clean. Doctors and the whole staff are very courteous. Very nice experience overall. I love that you guys also do interact with the Mayo Clinic. Thanks so much. Bye-bye.
August 18, 2024
5
Thanks
August 15, 2024
5
An amazing visit! I had a 9:30 in the morning appointment. I saw Dr llle and she ordered x-rays. Mark, the X-ray tech, was extremely courteous and caring concerning my pain. I got the disc of the x-rays. Dr llle very quickly came and described the results of my x-rays. I was on my way home by 12:00 or so. I've never had such an effective, speedy, caring medical visit. I will go back when I need another urgent care.
August 18, 2024
5
Urgent care doctor was amazing! Super caring and really cared.
August 15, 2024
5
Impressed!! Professional!
August 15, 2024
5
The doctor listened to me
August 14, 2024
5
Excellent visit
August 10, 2024
5
Very clean and professional environment.
August 5, 2024
5
Since this location has opened, I have not had one negative interaction with a staff member. Every person, every single time, has been the best of the best. Always friendly, knowledgeable, and compassionate. I will only come to this location when in need if I can help it.
August 3, 2024
5
Dr. Ille saved my life! No other way to say it!!! She was kind, but very direct in telling me that I had to go to the ED, that she could not give me everything necessary for successful care. My nurse was also very good. She answered my questions thoughtfully, and provided excellent care.
July 30, 2024
5
I was seen quickly. Everyone was so nice and accommodating. I had special needs and they were very understanding.
July 28, 2024
5
Dr. Ille was the best. Worth the rather long wait.
July 28, 2024
4
The doctor very complementary. I had difficulty understanding everything she said
August 27, 2024
4
The doctor was great!
August 24, 2024
4
Dr was thorough and met my needs!
August 14, 2024
4
It would be great to not have to sit in the waiting area with all the other people waiting to be seen when you have something as infectious as Covid.
August 8, 2024
4
Dr Ille was fantastic.
July 27, 2024
3
They didn't do anything. I came in with my daughter who broke a finger, and the first site said they wouldn't deal with it right off the bat, and directed us to another Wellstar facility, and after x-raying the finger, they also refused to help, and referred us to the emergency room, where we finally got her finger set. Other than the x-ray on a disc so we saved some time at the emergency room, it was a complete waste of time and $600. What is on the profile for these urgent care facilities, handing out tissues and Tylenol? And on top of that, you don't take Blue cross, Blue shield, so I was charged out of network $275 for a visit to be told you wouldn't address the finger. What a rip off, I will figure out where to go next time, it won't be to WellStar. I will be sure to tell every one who asks about how much time we lost and money wasted dealing with WellStar. The Dr. at the second facility instructed us to drive 30 miles to a pediatric hospital with an emergency room, thank God, the head nurse stepped in and told us the emergency room only 10 miles away would be able to handle it , they handle children's breaks all the time. Next time, it's straight to the emergency room, not wasting time and $ with you.
August 15, 2024
3
We made a reservation and waited in the waiting room for 40 minutes past our reservation time (total of 60 minutes in the waiting room because we arrived early), then waited another 30 minutes in the exam room before the doctor arrived. Xray was wonderful, courteous and quick. And then we waited again for quite a while before seeing the doctor again. We were at the facility for 2 1/2 hours and spent less than 15 minutes total with care providers (including, nurses, doctor, and xray).
August 14, 2024
3
I was in the exam room for 45 minutes and then the dr finally came in 15 minutes later.
August 14, 2024
3
I made an appointment for 10 am and was there for almost 3 hours. If you don't truly take appointments and call them a reservations, be upfront about what your process is. Front desk staff warmed but was down right rude the minute I walked in. Just poor communication and way to go about care.
August 11, 2024
2
Receptionist not friendly nor helpful.. the medical assistants the same and was rushing to get my information in. I loved the doctor she was very friendly and informative. I won't visit this urgent care anymore.
July 31, 2024
1
Complete waste of.money and time
August 25, 2024
1
Complete waste of.money and time
August 25, 2024
2
Receptionist not friendly nor helpful.. the medical assistants the same and was rushing to get my information in. I loved the doctor she was very friendly and informative. I won't visit this urgent care anymore.
July 31, 2024
3
They didn't do anything. I came in with my daughter who broke a finger, and the first site said they wouldn't deal with it right off the bat, and directed us to another Wellstar facility, and after x-raying the finger, they also refused to help, and referred us to the emergency room, where we finally got her finger set. Other than the x-ray on a disc so we saved some time at the emergency room, it was a complete waste of time and $600. What is on the profile for these urgent care facilities, handing out tissues and Tylenol? And on top of that, you don't take Blue cross, Blue shield, so I was charged out of network $275 for a visit to be told you wouldn't address the finger. What a rip off, I will figure out where to go next time, it won't be to WellStar. I will be sure to tell every one who asks about how much time we lost and money wasted dealing with WellStar. The Dr. at the second facility instructed us to drive 30 miles to a pediatric hospital with an emergency room, thank God, the head nurse stepped in and told us the emergency room only 10 miles away would be able to handle it , they handle children's breaks all the time. Next time, it's straight to the emergency room, not wasting time and $ with you.
August 15, 2024
3
We made a reservation and waited in the waiting room for 40 minutes past our reservation time (total of 60 minutes in the waiting room because we arrived early), then waited another 30 minutes in the exam room before the doctor arrived. Xray was wonderful, courteous and quick. And then we waited again for quite a while before seeing the doctor again. We were at the facility for 2 1/2 hours and spent less than 15 minutes total with care providers (including, nurses, doctor, and xray).
August 14, 2024
3
I was in the exam room for 45 minutes and then the dr finally came in 15 minutes later.
August 14, 2024
3
I made an appointment for 10 am and was there for almost 3 hours. If you don't truly take appointments and call them a reservations, be upfront about what your process is. Front desk staff warmed but was down right rude the minute I walked in. Just poor communication and way to go about care.
August 11, 2024
4
The doctor very complementary. I had difficulty understanding everything she said
August 27, 2024
4
The doctor was great!
August 24, 2024
4
Dr was thorough and met my needs!
August 14, 2024
4
It would be great to not have to sit in the waiting area with all the other people waiting to be seen when you have something as infectious as Covid.
August 8, 2024
4
Dr Ille was fantastic.
July 27, 2024
5
We had a great experience and all of the staff was beyond friendly and courteous. This location is now our go-to urgent care facility! Thank you!
August 29, 2024
5
It was a first class experience from start to finish. The doctor was amazing - wish she was my PCP'
August 27, 2024
5
Very nice doctor and helper. Front desk could use some improvement. The gal didn't really acknowledge us much.
August 29, 2024
5
Good visit.
August 27, 2024
5
When I called to ask a question the woman was short and basically hung up on me. She was not much nicer in person.
August 22, 2024
5
For good care And good follow up care
August 29, 2024
5
Everyone was very courteous and friendly. I was in a lot of pain but was well taken care of. I like the way the waiting room was divided for "sick" and "not sick" but the signs were so small and out of the way that I did not notice them until I had been sitting on the wrong side for a while.
August 20, 2024
5
Many thanks for the great treatment. The facility is very clean. Doctors and the whole staff are very courteous. Very nice experience overall. I love that you guys also do interact with the Mayo Clinic. Thanks so much. Bye-bye.
August 18, 2024
5
Thanks
August 15, 2024
5
An amazing visit! I had a 9:30 in the morning appointment. I saw Dr llle and she ordered x-rays. Mark, the X-ray tech, was extremely courteous and caring concerning my pain. I got the disc of the x-rays. Dr llle very quickly came and described the results of my x-rays. I was on my way home by 12:00 or so. I've never had such an effective, speedy, caring medical visit. I will go back when I need another urgent care.
August 18, 2024
5
Urgent care doctor was amazing! Super caring and really cared.
August 15, 2024
5
Impressed!! Professional!
August 15, 2024
5
The doctor listened to me
August 14, 2024
5
Excellent visit
August 10, 2024
5
Very clean and professional environment.
August 5, 2024
5
Since this location has opened, I have not had one negative interaction with a staff member. Every person, every single time, has been the best of the best. Always friendly, knowledgeable, and compassionate. I will only come to this location when in need if I can help it.
August 3, 2024
5
Dr. Ille saved my life! No other way to say it!!! She was kind, but very direct in telling me that I had to go to the ED, that she could not give me everything necessary for successful care. My nurse was also very good. She answered my questions thoughtfully, and provided excellent care.
July 30, 2024
5
I was seen quickly. Everyone was so nice and accommodating. I had special needs and they were very understanding.
July 28, 2024
5
Dr. Ille was the best. Worth the rather long wait.
July 28, 2024
5
Very nice doctor and helper. Front desk could use some improvement. The gal didn't really acknowledge us much.
August 29, 2024
5
We had a great experience and all of the staff was beyond friendly and courteous. This location is now our go-to urgent care facility! Thank you!
August 29, 2024
5
For good care And good follow up care
August 29, 2024
5
Good visit.
August 27, 2024
5
It was a first class experience from start to finish. The doctor was amazing - wish she was my PCP'
August 27, 2024
4
The doctor very complementary. I had difficulty understanding everything she said
August 27, 2024
1
Complete waste of.money and time
August 25, 2024
4
The doctor was great!
August 24, 2024
5
When I called to ask a question the woman was short and basically hung up on me. She was not much nicer in person.
August 22, 2024
5
Everyone was very courteous and friendly. I was in a lot of pain but was well taken care of. I like the way the waiting room was divided for "sick" and "not sick" but the signs were so small and out of the way that I did not notice them until I had been sitting on the wrong side for a while.
August 20, 2024
5
An amazing visit! I had a 9:30 in the morning appointment. I saw Dr llle and she ordered x-rays. Mark, the X-ray tech, was extremely courteous and caring concerning my pain. I got the disc of the x-rays. Dr llle very quickly came and described the results of my x-rays. I was on my way home by 12:00 or so. I've never had such an effective, speedy, caring medical visit. I will go back when I need another urgent care.
August 18, 2024
5
Many thanks for the great treatment. The facility is very clean. Doctors and the whole staff are very courteous. Very nice experience overall. I love that you guys also do interact with the Mayo Clinic. Thanks so much. Bye-bye.
August 18, 2024
5
Thanks
August 15, 2024
3
They didn't do anything. I came in with my daughter who broke a finger, and the first site said they wouldn't deal with it right off the bat, and directed us to another Wellstar facility, and after x-raying the finger, they also refused to help, and referred us to the emergency room, where we finally got her finger set. Other than the x-ray on a disc so we saved some time at the emergency room, it was a complete waste of time and $600. What is on the profile for these urgent care facilities, handing out tissues and Tylenol? And on top of that, you don't take Blue cross, Blue shield, so I was charged out of network $275 for a visit to be told you wouldn't address the finger. What a rip off, I will figure out where to go next time, it won't be to WellStar. I will be sure to tell every one who asks about how much time we lost and money wasted dealing with WellStar. The Dr. at the second facility instructed us to drive 30 miles to a pediatric hospital with an emergency room, thank God, the head nurse stepped in and told us the emergency room only 10 miles away would be able to handle it , they handle children's breaks all the time. Next time, it's straight to the emergency room, not wasting time and $ with you.
August 15, 2024
5
Urgent care doctor was amazing! Super caring and really cared.
August 15, 2024
5
Impressed!! Professional!
August 15, 2024
3
We made a reservation and waited in the waiting room for 40 minutes past our reservation time (total of 60 minutes in the waiting room because we arrived early), then waited another 30 minutes in the exam room before the doctor arrived. Xray was wonderful, courteous and quick. And then we waited again for quite a while before seeing the doctor again. We were at the facility for 2 1/2 hours and spent less than 15 minutes total with care providers (including, nurses, doctor, and xray).
August 14, 2024
4
Dr was thorough and met my needs!
August 14, 2024
5
The doctor listened to me
August 14, 2024
3
I was in the exam room for 45 minutes and then the dr finally came in 15 minutes later.
August 14, 2024
3
I made an appointment for 10 am and was there for almost 3 hours. If you don't truly take appointments and call them a reservations, be upfront about what your process is. Front desk staff warmed but was down right rude the minute I walked in. Just poor communication and way to go about care.
August 11, 2024
5
Excellent visit
August 10, 2024
4
It would be great to not have to sit in the waiting area with all the other people waiting to be seen when you have something as infectious as Covid.
August 8, 2024
5
Very clean and professional environment.
August 5, 2024
5
Since this location has opened, I have not had one negative interaction with a staff member. Every person, every single time, has been the best of the best. Always friendly, knowledgeable, and compassionate. I will only come to this location when in need if I can help it.
August 3, 2024
2
Receptionist not friendly nor helpful.. the medical assistants the same and was rushing to get my information in. I loved the doctor she was very friendly and informative. I won't visit this urgent care anymore.
July 31, 2024
5
Dr. Ille saved my life! No other way to say it!!! She was kind, but very direct in telling me that I had to go to the ED, that she could not give me everything necessary for successful care. My nurse was also very good. She answered my questions thoughtfully, and provided excellent care.
July 30, 2024
5
I was seen quickly. Everyone was so nice and accommodating. I had special needs and they were very understanding.
July 28, 2024
5
Dr. Ille was the best. Worth the rather long wait.
July 28, 2024
4
Dr Ille was fantastic.
July 27, 2024
4
Dr Ille was fantastic.
July 27, 2024
5
Dr. Ille was the best. Worth the rather long wait.
July 28, 2024
5
I was seen quickly. Everyone was so nice and accommodating. I had special needs and they were very understanding.
July 28, 2024
5
Dr. Ille saved my life! No other way to say it!!! She was kind, but very direct in telling me that I had to go to the ED, that she could not give me everything necessary for successful care. My nurse was also very good. She answered my questions thoughtfully, and provided excellent care.
July 30, 2024
2
Receptionist not friendly nor helpful.. the medical assistants the same and was rushing to get my information in. I loved the doctor she was very friendly and informative. I won't visit this urgent care anymore.
July 31, 2024
5
Since this location has opened, I have not had one negative interaction with a staff member. Every person, every single time, has been the best of the best. Always friendly, knowledgeable, and compassionate. I will only come to this location when in need if I can help it.
August 3, 2024
5
Very clean and professional environment.
August 5, 2024
4
It would be great to not have to sit in the waiting area with all the other people waiting to be seen when you have something as infectious as Covid.
August 8, 2024
5
Excellent visit
August 10, 2024
3
I made an appointment for 10 am and was there for almost 3 hours. If you don't truly take appointments and call them a reservations, be upfront about what your process is. Front desk staff warmed but was down right rude the minute I walked in. Just poor communication and way to go about care.
August 11, 2024
3
I was in the exam room for 45 minutes and then the dr finally came in 15 minutes later.
August 14, 2024
4
Dr was thorough and met my needs!
August 14, 2024
5
The doctor listened to me
August 14, 2024
3
We made a reservation and waited in the waiting room for 40 minutes past our reservation time (total of 60 minutes in the waiting room because we arrived early), then waited another 30 minutes in the exam room before the doctor arrived. Xray was wonderful, courteous and quick. And then we waited again for quite a while before seeing the doctor again. We were at the facility for 2 1/2 hours and spent less than 15 minutes total with care providers (including, nurses, doctor, and xray).
August 14, 2024
5
Impressed!! Professional!
August 15, 2024
5
Urgent care doctor was amazing! Super caring and really cared.
August 15, 2024
5
Thanks
August 15, 2024
3
They didn't do anything. I came in with my daughter who broke a finger, and the first site said they wouldn't deal with it right off the bat, and directed us to another Wellstar facility, and after x-raying the finger, they also refused to help, and referred us to the emergency room, where we finally got her finger set. Other than the x-ray on a disc so we saved some time at the emergency room, it was a complete waste of time and $600. What is on the profile for these urgent care facilities, handing out tissues and Tylenol? And on top of that, you don't take Blue cross, Blue shield, so I was charged out of network $275 for a visit to be told you wouldn't address the finger. What a rip off, I will figure out where to go next time, it won't be to WellStar. I will be sure to tell every one who asks about how much time we lost and money wasted dealing with WellStar. The Dr. at the second facility instructed us to drive 30 miles to a pediatric hospital with an emergency room, thank God, the head nurse stepped in and told us the emergency room only 10 miles away would be able to handle it , they handle children's breaks all the time. Next time, it's straight to the emergency room, not wasting time and $ with you.
August 15, 2024
5
Many thanks for the great treatment. The facility is very clean. Doctors and the whole staff are very courteous. Very nice experience overall. I love that you guys also do interact with the Mayo Clinic. Thanks so much. Bye-bye.
August 18, 2024
5
An amazing visit! I had a 9:30 in the morning appointment. I saw Dr llle and she ordered x-rays. Mark, the X-ray tech, was extremely courteous and caring concerning my pain. I got the disc of the x-rays. Dr llle very quickly came and described the results of my x-rays. I was on my way home by 12:00 or so. I've never had such an effective, speedy, caring medical visit. I will go back when I need another urgent care.
August 18, 2024
5
Everyone was very courteous and friendly. I was in a lot of pain but was well taken care of. I like the way the waiting room was divided for "sick" and "not sick" but the signs were so small and out of the way that I did not notice them until I had been sitting on the wrong side for a while.
August 20, 2024
5
When I called to ask a question the woman was short and basically hung up on me. She was not much nicer in person.
August 22, 2024
4
The doctor was great!
August 24, 2024
1
Complete waste of.money and time
August 25, 2024
4
The doctor very complementary. I had difficulty understanding everything she said
August 27, 2024
5
It was a first class experience from start to finish. The doctor was amazing - wish she was my PCP'
August 27, 2024
5
Good visit.
August 27, 2024
5
For good care And good follow up care
August 29, 2024
5
We had a great experience and all of the staff was beyond friendly and courteous. This location is now our go-to urgent care facility! Thank you!
August 29, 2024
5
Very nice doctor and helper. Front desk could use some improvement. The gal didn't really acknowledge us much.