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Patient Reviews
5
Excellent
September 6, 2024
1
I signed in on the kiosk but was asked to sign in on the phone for radiology-but the rep on the phone for radiology had all incorrect information and I told her I just updated everything on the kiosk-so she said I should talk to the reps at the desk but wanted me to pay her over the phone! I paid the rep at the desk! After waiting 2 hours, they put me in an exam room and then the nurse came in and said you can leave now! I told her that I haven't seen a doctor yet! The doctor came in and acted as if I was a bother and did not listen to me because she told me to take ibuprofen for pain and then I told her I can't take it due to my kidneys and she said "oh then take Tylenol" very impersonal, uncaring and nonchalant!
September 6, 2024
5
My experience was awesome, considering I was not at my best with a swollen jaw. Everyone was thoughtful and considerate. Very professional. This is saying something because I literally have to be in the worst way to seek medical attention. White coat anxiety (not sure) I would recommend this location to everyone... I hope they get to see this post. THANK YOU ALL VERY MUCH
September 2, 2024
5
no issues. timing is everything
September 4, 2024
5
Long wait time 4 hours!
September 2, 2024
3
I used to really love it here. Maybe it's because not a lot of people knew about this place. If you have an appointment, you shouldn't have to wait 90 minutes if there is that type of delay, they should let you know.
September 1, 2024
5
Always a great experience here
August 24, 2024
5
Dr. Reddy was wonderful! We appreciated her explanation and how thorough she was when talking to the patient. All of the stuff was very kind and empathetic. The lady at the front desk was so great, wish you had her copy/pasted at all of your facilities.
August 23, 2024
2
Did nothing for me. I input that I had shortness of breath, I talked to a nurse after waiting 1 hour and then they told me they didn't have technology and told me to go to the ER. They did not see me more than 10 min and they did not help me. If I get a bill, I will dispute. If you cannot treat the symptoms, then you should direct people to the ER immediately rather than have the person wait and then see them.
August 23, 2024
5
Excellent professional care. Any questions or concerns were answered immediately. I have nothing derogatory to say about this facility and would most certainly recommend to everyone!
August 23, 2024
5
It was a very very long wait ! I was informed it will be an hour or hour in half total hours 4 hours of wait
August 22, 2024
5
The doctor who assisted me was phenomenal with her knowledge and concerns.
August 22, 2024
5
Very clean and it was fast this time and excellent customer service nurse and doctor very helpful
August 22, 2024
4
I would have liked the ability to pre- register or schedule same day rather than show up with over an hour wait and only 4 ahead of me.
August 22, 2024
5
Everyone was kind and professional! I felt heard and that my health was a priority. The front desk representative greeted me with a smile and was very courteous!
August 4, 2024
5
Dr. Reddy demonstrated great care and concern for my issue. She was personable and totally professional. She engaged with me without rushing or making me feel rushed. Overall, a very positive experience.
August 3, 2024
5
The staff was extremely nice and professional. Even the security personnel smiled and acknowledged my presence. The staff had excellent customer service and I'm very grateful that I was able to receive medical services for my daughter with each of them. Their caring demeanor and friendly attitude towards me and my child meant the world to me. Thanks again Wellstar for a wonderful experience.
July 20, 2024
5
I was in and out of the urgent care office in a timely manner. The entire staff was super helpful throughout the visit. I would definitely recommend this practice.
July 18, 2024
5
I scheduled an appointment time on line. I felt like I was seen in a relatively timely manner given that it was an urgent care center. The staff, and Dr. Reddy in particular, were very efficient.
July 17, 2024
5
The staff there each time was very professional, courteous & seem to care!!!
July 17, 2024
4
Everyone was great and very helpful
July 10, 2024
5
It was an overall great experience considering the circumstances with my daughter breaking her big toe.
July 10, 2024
5
Great experience from beginning to end.
July 8, 2024
5
Very good care I thank you all for being such nice care of me.
July 7, 2024
5
We truly appreciate Dr. Reddy and the entire urgent care staff. They are patient, attentive and very thorough. We always leave well informed and genuinely cared for after each visit.
July 7, 2024
4
I enjoy the availability and convenience of your facility off Atlanta Road in Smyrna. Without this facility I would have no other choice but a hospital emergency room which is expensive and wasted time. Your facility is a first class operation.
July 4, 2024
5
The doctor was really very caring
July 3, 2024
4
Time was too long
July 1, 2024
5
I was extremely appreciative of the emergency room staff. The doctor was amazing. I was very happy to have her as my emergency room or urgent care doctor along with the rest of the staff. I'm very happy to utilize Wellstar. Very happy for Wellstar.
June 30, 2024
5
I am very grateful for what all was done for me!
June 29, 2024
5
Excellent
September 6, 2024
5
My experience was awesome, considering I was not at my best with a swollen jaw. Everyone was thoughtful and considerate. Very professional. This is saying something because I literally have to be in the worst way to seek medical attention. White coat anxiety (not sure) I would recommend this location to everyone... I hope they get to see this post. THANK YOU ALL VERY MUCH
September 2, 2024
5
no issues. timing is everything
September 4, 2024
5
Long wait time 4 hours!
September 2, 2024
5
Always a great experience here
August 24, 2024
5
Dr. Reddy was wonderful! We appreciated her explanation and how thorough she was when talking to the patient. All of the stuff was very kind and empathetic. The lady at the front desk was so great, wish you had her copy/pasted at all of your facilities.
August 23, 2024
5
Excellent professional care. Any questions or concerns were answered immediately. I have nothing derogatory to say about this facility and would most certainly recommend to everyone!
August 23, 2024
5
It was a very very long wait ! I was informed it will be an hour or hour in half total hours 4 hours of wait
August 22, 2024
5
The doctor who assisted me was phenomenal with her knowledge and concerns.
August 22, 2024
5
Very clean and it was fast this time and excellent customer service nurse and doctor very helpful
August 22, 2024
5
Everyone was kind and professional! I felt heard and that my health was a priority. The front desk representative greeted me with a smile and was very courteous!
August 4, 2024
5
Dr. Reddy demonstrated great care and concern for my issue. She was personable and totally professional. She engaged with me without rushing or making me feel rushed. Overall, a very positive experience.
August 3, 2024
5
The staff was extremely nice and professional. Even the security personnel smiled and acknowledged my presence. The staff had excellent customer service and I'm very grateful that I was able to receive medical services for my daughter with each of them. Their caring demeanor and friendly attitude towards me and my child meant the world to me. Thanks again Wellstar for a wonderful experience.
July 20, 2024
5
I was in and out of the urgent care office in a timely manner. The entire staff was super helpful throughout the visit. I would definitely recommend this practice.
July 18, 2024
5
I scheduled an appointment time on line. I felt like I was seen in a relatively timely manner given that it was an urgent care center. The staff, and Dr. Reddy in particular, were very efficient.
July 17, 2024
5
The staff there each time was very professional, courteous & seem to care!!!
July 17, 2024
5
It was an overall great experience considering the circumstances with my daughter breaking her big toe.
July 10, 2024
5
Great experience from beginning to end.
July 8, 2024
5
Very good care I thank you all for being such nice care of me.
July 7, 2024
5
We truly appreciate Dr. Reddy and the entire urgent care staff. They are patient, attentive and very thorough. We always leave well informed and genuinely cared for after each visit.
July 7, 2024
5
The doctor was really very caring
July 3, 2024
5
I was extremely appreciative of the emergency room staff. The doctor was amazing. I was very happy to have her as my emergency room or urgent care doctor along with the rest of the staff. I'm very happy to utilize Wellstar. Very happy for Wellstar.
June 30, 2024
5
I am very grateful for what all was done for me!
June 29, 2024
4
I would have liked the ability to pre- register or schedule same day rather than show up with over an hour wait and only 4 ahead of me.
August 22, 2024
4
Everyone was great and very helpful
July 10, 2024
4
I enjoy the availability and convenience of your facility off Atlanta Road in Smyrna. Without this facility I would have no other choice but a hospital emergency room which is expensive and wasted time. Your facility is a first class operation.
July 4, 2024
4
Time was too long
July 1, 2024
3
I used to really love it here. Maybe it's because not a lot of people knew about this place. If you have an appointment, you shouldn't have to wait 90 minutes if there is that type of delay, they should let you know.
September 1, 2024
2
Did nothing for me. I input that I had shortness of breath, I talked to a nurse after waiting 1 hour and then they told me they didn't have technology and told me to go to the ER. They did not see me more than 10 min and they did not help me. If I get a bill, I will dispute. If you cannot treat the symptoms, then you should direct people to the ER immediately rather than have the person wait and then see them.
August 23, 2024
1
I signed in on the kiosk but was asked to sign in on the phone for radiology-but the rep on the phone for radiology had all incorrect information and I told her I just updated everything on the kiosk-so she said I should talk to the reps at the desk but wanted me to pay her over the phone! I paid the rep at the desk! After waiting 2 hours, they put me in an exam room and then the nurse came in and said you can leave now! I told her that I haven't seen a doctor yet! The doctor came in and acted as if I was a bother and did not listen to me because she told me to take ibuprofen for pain and then I told her I can't take it due to my kidneys and she said "oh then take Tylenol" very impersonal, uncaring and nonchalant!
September 6, 2024
1
I signed in on the kiosk but was asked to sign in on the phone for radiology-but the rep on the phone for radiology had all incorrect information and I told her I just updated everything on the kiosk-so she said I should talk to the reps at the desk but wanted me to pay her over the phone! I paid the rep at the desk! After waiting 2 hours, they put me in an exam room and then the nurse came in and said you can leave now! I told her that I haven't seen a doctor yet! The doctor came in and acted as if I was a bother and did not listen to me because she told me to take ibuprofen for pain and then I told her I can't take it due to my kidneys and she said "oh then take Tylenol" very impersonal, uncaring and nonchalant!
September 6, 2024
2
Did nothing for me. I input that I had shortness of breath, I talked to a nurse after waiting 1 hour and then they told me they didn't have technology and told me to go to the ER. They did not see me more than 10 min and they did not help me. If I get a bill, I will dispute. If you cannot treat the symptoms, then you should direct people to the ER immediately rather than have the person wait and then see them.
August 23, 2024
3
I used to really love it here. Maybe it's because not a lot of people knew about this place. If you have an appointment, you shouldn't have to wait 90 minutes if there is that type of delay, they should let you know.
September 1, 2024
4
I would have liked the ability to pre- register or schedule same day rather than show up with over an hour wait and only 4 ahead of me.
August 22, 2024
4
Everyone was great and very helpful
July 10, 2024
4
I enjoy the availability and convenience of your facility off Atlanta Road in Smyrna. Without this facility I would have no other choice but a hospital emergency room which is expensive and wasted time. Your facility is a first class operation.
July 4, 2024
4
Time was too long
July 1, 2024
5
Excellent
September 6, 2024
5
My experience was awesome, considering I was not at my best with a swollen jaw. Everyone was thoughtful and considerate. Very professional. This is saying something because I literally have to be in the worst way to seek medical attention. White coat anxiety (not sure) I would recommend this location to everyone... I hope they get to see this post. THANK YOU ALL VERY MUCH
September 2, 2024
5
no issues. timing is everything
September 4, 2024
5
Long wait time 4 hours!
September 2, 2024
5
Always a great experience here
August 24, 2024
5
Dr. Reddy was wonderful! We appreciated her explanation and how thorough she was when talking to the patient. All of the stuff was very kind and empathetic. The lady at the front desk was so great, wish you had her copy/pasted at all of your facilities.
August 23, 2024
5
Excellent professional care. Any questions or concerns were answered immediately. I have nothing derogatory to say about this facility and would most certainly recommend to everyone!
August 23, 2024
5
It was a very very long wait ! I was informed it will be an hour or hour in half total hours 4 hours of wait
August 22, 2024
5
The doctor who assisted me was phenomenal with her knowledge and concerns.
August 22, 2024
5
Very clean and it was fast this time and excellent customer service nurse and doctor very helpful
August 22, 2024
5
Everyone was kind and professional! I felt heard and that my health was a priority. The front desk representative greeted me with a smile and was very courteous!
August 4, 2024
5
Dr. Reddy demonstrated great care and concern for my issue. She was personable and totally professional. She engaged with me without rushing or making me feel rushed. Overall, a very positive experience.
August 3, 2024
5
The staff was extremely nice and professional. Even the security personnel smiled and acknowledged my presence. The staff had excellent customer service and I'm very grateful that I was able to receive medical services for my daughter with each of them. Their caring demeanor and friendly attitude towards me and my child meant the world to me. Thanks again Wellstar for a wonderful experience.
July 20, 2024
5
I was in and out of the urgent care office in a timely manner. The entire staff was super helpful throughout the visit. I would definitely recommend this practice.
July 18, 2024
5
I scheduled an appointment time on line. I felt like I was seen in a relatively timely manner given that it was an urgent care center. The staff, and Dr. Reddy in particular, were very efficient.
July 17, 2024
5
The staff there each time was very professional, courteous & seem to care!!!
July 17, 2024
5
It was an overall great experience considering the circumstances with my daughter breaking her big toe.
July 10, 2024
5
Great experience from beginning to end.
July 8, 2024
5
Very good care I thank you all for being such nice care of me.
July 7, 2024
5
We truly appreciate Dr. Reddy and the entire urgent care staff. They are patient, attentive and very thorough. We always leave well informed and genuinely cared for after each visit.
July 7, 2024
5
The doctor was really very caring
July 3, 2024
5
I was extremely appreciative of the emergency room staff. The doctor was amazing. I was very happy to have her as my emergency room or urgent care doctor along with the rest of the staff. I'm very happy to utilize Wellstar. Very happy for Wellstar.
June 30, 2024
5
I am very grateful for what all was done for me!
June 29, 2024
5
Excellent
September 6, 2024
1
I signed in on the kiosk but was asked to sign in on the phone for radiology-but the rep on the phone for radiology had all incorrect information and I told her I just updated everything on the kiosk-so she said I should talk to the reps at the desk but wanted me to pay her over the phone! I paid the rep at the desk! After waiting 2 hours, they put me in an exam room and then the nurse came in and said you can leave now! I told her that I haven't seen a doctor yet! The doctor came in and acted as if I was a bother and did not listen to me because she told me to take ibuprofen for pain and then I told her I can't take it due to my kidneys and she said "oh then take Tylenol" very impersonal, uncaring and nonchalant!
September 6, 2024
5
no issues. timing is everything
September 4, 2024
5
My experience was awesome, considering I was not at my best with a swollen jaw. Everyone was thoughtful and considerate. Very professional. This is saying something because I literally have to be in the worst way to seek medical attention. White coat anxiety (not sure) I would recommend this location to everyone... I hope they get to see this post. THANK YOU ALL VERY MUCH
September 2, 2024
5
Long wait time 4 hours!
September 2, 2024
3
I used to really love it here. Maybe it's because not a lot of people knew about this place. If you have an appointment, you shouldn't have to wait 90 minutes if there is that type of delay, they should let you know.
September 1, 2024
5
Always a great experience here
August 24, 2024
5
Dr. Reddy was wonderful! We appreciated her explanation and how thorough she was when talking to the patient. All of the stuff was very kind and empathetic. The lady at the front desk was so great, wish you had her copy/pasted at all of your facilities.
August 23, 2024
2
Did nothing for me. I input that I had shortness of breath, I talked to a nurse after waiting 1 hour and then they told me they didn't have technology and told me to go to the ER. They did not see me more than 10 min and they did not help me. If I get a bill, I will dispute. If you cannot treat the symptoms, then you should direct people to the ER immediately rather than have the person wait and then see them.
August 23, 2024
5
Excellent professional care. Any questions or concerns were answered immediately. I have nothing derogatory to say about this facility and would most certainly recommend to everyone!
August 23, 2024
5
It was a very very long wait ! I was informed it will be an hour or hour in half total hours 4 hours of wait
August 22, 2024
5
Very clean and it was fast this time and excellent customer service nurse and doctor very helpful
August 22, 2024
5
The doctor who assisted me was phenomenal with her knowledge and concerns.
August 22, 2024
4
I would have liked the ability to pre- register or schedule same day rather than show up with over an hour wait and only 4 ahead of me.
August 22, 2024
5
Everyone was kind and professional! I felt heard and that my health was a priority. The front desk representative greeted me with a smile and was very courteous!
August 4, 2024
5
Dr. Reddy demonstrated great care and concern for my issue. She was personable and totally professional. She engaged with me without rushing or making me feel rushed. Overall, a very positive experience.
August 3, 2024
5
The staff was extremely nice and professional. Even the security personnel smiled and acknowledged my presence. The staff had excellent customer service and I'm very grateful that I was able to receive medical services for my daughter with each of them. Their caring demeanor and friendly attitude towards me and my child meant the world to me. Thanks again Wellstar for a wonderful experience.
July 20, 2024
5
I was in and out of the urgent care office in a timely manner. The entire staff was super helpful throughout the visit. I would definitely recommend this practice.
July 18, 2024
5
I scheduled an appointment time on line. I felt like I was seen in a relatively timely manner given that it was an urgent care center. The staff, and Dr. Reddy in particular, were very efficient.
July 17, 2024
5
The staff there each time was very professional, courteous & seem to care!!!
July 17, 2024
4
Everyone was great and very helpful
July 10, 2024
5
It was an overall great experience considering the circumstances with my daughter breaking her big toe.
July 10, 2024
5
Great experience from beginning to end.
July 8, 2024
5
Very good care I thank you all for being such nice care of me.
July 7, 2024
5
We truly appreciate Dr. Reddy and the entire urgent care staff. They are patient, attentive and very thorough. We always leave well informed and genuinely cared for after each visit.
July 7, 2024
4
I enjoy the availability and convenience of your facility off Atlanta Road in Smyrna. Without this facility I would have no other choice but a hospital emergency room which is expensive and wasted time. Your facility is a first class operation.
July 4, 2024
5
The doctor was really very caring
July 3, 2024
4
Time was too long
July 1, 2024
5
I was extremely appreciative of the emergency room staff. The doctor was amazing. I was very happy to have her as my emergency room or urgent care doctor along with the rest of the staff. I'm very happy to utilize Wellstar. Very happy for Wellstar.
June 30, 2024
5
I am very grateful for what all was done for me!
June 29, 2024
5
I am very grateful for what all was done for me!
June 29, 2024
5
I was extremely appreciative of the emergency room staff. The doctor was amazing. I was very happy to have her as my emergency room or urgent care doctor along with the rest of the staff. I'm very happy to utilize Wellstar. Very happy for Wellstar.
June 30, 2024
4
Time was too long
July 1, 2024
5
The doctor was really very caring
July 3, 2024
4
I enjoy the availability and convenience of your facility off Atlanta Road in Smyrna. Without this facility I would have no other choice but a hospital emergency room which is expensive and wasted time. Your facility is a first class operation.
July 4, 2024
5
We truly appreciate Dr. Reddy and the entire urgent care staff. They are patient, attentive and very thorough. We always leave well informed and genuinely cared for after each visit.
July 7, 2024
5
Very good care I thank you all for being such nice care of me.
July 7, 2024
5
Great experience from beginning to end.
July 8, 2024
5
It was an overall great experience considering the circumstances with my daughter breaking her big toe.
July 10, 2024
4
Everyone was great and very helpful
July 10, 2024
5
The staff there each time was very professional, courteous & seem to care!!!
July 17, 2024
5
I scheduled an appointment time on line. I felt like I was seen in a relatively timely manner given that it was an urgent care center. The staff, and Dr. Reddy in particular, were very efficient.
July 17, 2024
5
I was in and out of the urgent care office in a timely manner. The entire staff was super helpful throughout the visit. I would definitely recommend this practice.
July 18, 2024
5
The staff was extremely nice and professional. Even the security personnel smiled and acknowledged my presence. The staff had excellent customer service and I'm very grateful that I was able to receive medical services for my daughter with each of them. Their caring demeanor and friendly attitude towards me and my child meant the world to me. Thanks again Wellstar for a wonderful experience.
July 20, 2024
5
Dr. Reddy demonstrated great care and concern for my issue. She was personable and totally professional. She engaged with me without rushing or making me feel rushed. Overall, a very positive experience.
August 3, 2024
5
Everyone was kind and professional! I felt heard and that my health was a priority. The front desk representative greeted me with a smile and was very courteous!
August 4, 2024
5
The doctor who assisted me was phenomenal with her knowledge and concerns.
August 22, 2024
4
I would have liked the ability to pre- register or schedule same day rather than show up with over an hour wait and only 4 ahead of me.
August 22, 2024
5
It was a very very long wait ! I was informed it will be an hour or hour in half total hours 4 hours of wait
August 22, 2024
5
Very clean and it was fast this time and excellent customer service nurse and doctor very helpful
August 22, 2024
5
Excellent professional care. Any questions or concerns were answered immediately. I have nothing derogatory to say about this facility and would most certainly recommend to everyone!
August 23, 2024
2
Did nothing for me. I input that I had shortness of breath, I talked to a nurse after waiting 1 hour and then they told me they didn't have technology and told me to go to the ER. They did not see me more than 10 min and they did not help me. If I get a bill, I will dispute. If you cannot treat the symptoms, then you should direct people to the ER immediately rather than have the person wait and then see them.
August 23, 2024
5
Dr. Reddy was wonderful! We appreciated her explanation and how thorough she was when talking to the patient. All of the stuff was very kind and empathetic. The lady at the front desk was so great, wish you had her copy/pasted at all of your facilities.
August 23, 2024
5
Always a great experience here
August 24, 2024
3
I used to really love it here. Maybe it's because not a lot of people knew about this place. If you have an appointment, you shouldn't have to wait 90 minutes if there is that type of delay, they should let you know.
September 1, 2024
5
My experience was awesome, considering I was not at my best with a swollen jaw. Everyone was thoughtful and considerate. Very professional. This is saying something because I literally have to be in the worst way to seek medical attention. White coat anxiety (not sure) I would recommend this location to everyone... I hope they get to see this post. THANK YOU ALL VERY MUCH
September 2, 2024
5
Long wait time 4 hours!
September 2, 2024
5
no issues. timing is everything
September 4, 2024
1
I signed in on the kiosk but was asked to sign in on the phone for radiology-but the rep on the phone for radiology had all incorrect information and I told her I just updated everything on the kiosk-so she said I should talk to the reps at the desk but wanted me to pay her over the phone! I paid the rep at the desk! After waiting 2 hours, they put me in an exam room and then the nurse came in and said you can leave now! I told her that I haven't seen a doctor yet! The doctor came in and acted as if I was a bother and did not listen to me because she told me to take ibuprofen for pain and then I told her I can't take it due to my kidneys and she said "oh then take Tylenol" very impersonal, uncaring and nonchalant!
September 6, 2024
5
Excellent
September 6, 2024
Sudha Reddy, MD
Emergency Medicine Specialist with Wellstar since 2004